Lahore green bus conductor fired for mistreating female passenger

LAHORE: Punjab Chief Minister Maryam Nawaz Sharif on Saturday shared a video of a bus conductor apologising after he allegedly misbehaved with a female passenger and pushed her off a Lahore Green Electric Bus.

The incident sparked outrage on social media after a video showing the conductor’s behaviour went viral, prompting citizens to demand strict action against those responsible.

Punjab Transport and Mass Transit Minister Bilal Akbar Khan took notice of the incident and ordered immediate action against the employee involved.

Responding to the incident, the minister said: “Thank you for bringing this matter to our attention. This is a serious act of misconduct. The conductor has been dismissed from his job. The Transport Department condemns his inappropriate behaviour and apologises for the incident. No one has the right to humiliate or mistreat another human being.”

Following an internal review, the Lahore BRT management took disciplinary action against the conductor, identified as Ali Rizwan, and terminated his employment.

In its termination notice, the management stated that the incident involving a female passenger had been captured on video and subsequently reviewed by the company.

The review established that the employee had failed to handle the situation in accordance with the company’s passenger-handling standards, professional conduct requirements and Corporate Code of Conduct.

Consequently, the management decided to terminate his services on disciplinary grounds.

However, Maryam Nawaz said that dismissing the conductor from his job was not sufficient and directed the police to arrest him and ensure that he apologised publicly.

In a statement shared on social media platform X, the chief minister expressed displeasure over the incident, saying that employees had not been hired to push members of the public around.

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She directed the authorities to take the employee to the affected woman’s residence and make him apologise to her in front of the public.

In a subsequent statement, Maryam Nawaz confirmed that the incident had taken place in Lahore and said she had directed DIG Faisal Kamran to take immediate action.

In the video shared by the chief minister, conductor Ali Rizwan expressed regret over his behaviour towards the female passenger and apologised to her and the nation.

“I am ashamed of the way I treated the woman. I apologise to her and the entire nation. I repent and promise never to behave with anyone in this manner again,” he said.