KARACHI: Sindh Governor Syed Muhammad Nihal Hashmi has formally launched the Khidmat-e-Sindh App, a digital platform designed to facilitate citizens in registering complaints and seeking solutions to their problems through government departments.
Speaking at the launch ceremony, the governor said that 65 federal and provincial government departments had been connected to the application, enabling citizens to submit their complaints to the relevant authorities directly through their mobile phones without visiting government offices.
He said the primary objective of the initiative was to ensure the timely resolution of public grievances and make government institutions more accountable to citizens.
The governor added that the concerned departments would be responsible for addressing complaints received through the application, while users would also be able to track the status and progress of their submissions online.
He said all relevant departments had worked together as a single unit to develop the application and make the initiative successful.
During a briefing, Principal Secretary to the Governor Dr Syed Saifur Rehman said citizens would be able to register complaints related to various issues, including crime, sanitation and other public services.
Responding to a question from the media, Governor Nihal Hashmi said Pakistan had come into existence through the free will and voting power of its people.
He added that no one from outside would come to bring progress and prosperity to the country, stressing that citizens must work together to achieve development and improve the overall situation.
Comments
Comments (0)
Security Check
Please complete the captcha to verify you are human.